We implement, design and maintain cost-effective networks. These networks provide the performance, availability and expandability required to support your business objectives for both today and the future.
Real-time Availability & Performance Monitoring
We spot performance issues before they affect your business operations. Our network engineers take pride in our ability to quickly detect, diagnose, and resolve network performance problems and outages on a 24x7x365 basis. Thanks to our non-invasive monitoring system design you can rest assured that your business systems are online and in optimal health. If anything goes wrong Solution.Simple will know and respond as soon as it occurs.
What do we monitor? | Can I recieve notification & alerts?
Data Center / Hosted Solutions / SaaS Management
Tight on space and looking to lower your infrastructure costs? As your business grows, you need the flexibility to scale your environment as quickly and easily as possible. Let Solution.Simple manage you co-location & hosted services.
Desktop management
We offer a comprehensive Desktop Management plan for your workstations & laptops, mobile devices such as PDAs and wireless products. Our service includes procedures for adding, moving and changing user workstations, asset tracking, software revision control, software & hardware configuration standards, warranty replacement and health monitoring.
Solution.Simple recommends uniting this service with our Help Desk / Support Services to offer you a one stop shop for end-user support.
Disaster Response and Recovery
Backing up is only half (or less) of the battle - recovery, and the time it takes to do so, is the critical performance metric of any backup solution. Our backup implementations are strategically designed to reduce the time it takes to restore your files from hours to just minutes and in the event of a complete system failure - hours vs. days.
Availability is by far the most important factor that is easily overlooked by other managed service providers and system administrators when it comes to a DR solution. All standard Solution.Simple backup implementations are stored on several layers - the first a local disk-based storage device, and the second offsite followed by additional backup layers such as tape backup mediums.
Security & Application Patching
Solution.Simple takes an extremely conscientious & proactive approach with system updates and security fixes to ensure that all of our managed devices are properly maintained. An out-of-date firewall or workstation is a very large security risk which can expose your valuable data to a variety of threats. Leveraging your existing systems (and not untrustworthy third party solutions) Solution.Simple maintains the capability to patch all of our managed systems and centrally monitor their status. Upgrades and security fixes are conducted quickly and accurately while minimizing the impact on your business and your applications.
Additionally, our technicians’ works closely with clients to ensure that any exposures related to customer-installed and managed applications are remedied rapidly and in accordance with the vendor's instructions.
Compliance Auditing
IT systems are the tool with which companies utilize to empower their business. That means, given the law, these systems may be required to be audited and companies must remediate any issues to meet the spirit of the law. Checking compliance usually falls to third party auditors from well-established accounting firms. Solution.Simple will help you make sure that you are fully conformed to the particular requirements for all of your IT systems.
All of our managed networks already conform to most of the legal requirements of any standard compliance act such as GLBA - Gramm-Leach-Bliley Act, HIPAA - Health Insurance Portability and Accountability Act, PCI DSS - Payment Card Industry Data Security Standard or SOX - Sarbanes-Oxley Act.
An example of what we already audited regardless of your compliance requirements is as follows:
User Logon / Logoff events- System / Object Access - System Events - Host Sessions - Account Management changes - User accounts / group changes - User Account Authentication Events - File system changes